For every gemstone you purchase at Dhanshree - you will receive a bill and a certificate of authenticity. These, along with the original stone that you buy from us, constitute your proof of purchase. Please keep these safe in case of Natural Sapphires, as you may want to avail our Stone Upgrade policy in the future.

Natural stones - especially the precious and semi-precious varieties, will never have negative effects, per se. Yes, even Blue Sapphires/ Neelam. In our long experience with real stories, we have come to learn that these gemstones never harm, or bring malice to us. Apart from increasing positivity, your stone may also be DECREASING negativity in your life.

Still, if your gemstone doesn't suit you, we have a clear exchange policy that requires the gemstone in its original condition and proof of purchase. There are no fiat returns for worn gemstones, as we do not trade used gemstones as a matter of ethics. However, you are welcome to select and upgrade your stones by availing yourself of store credit usable by anyone who accompanies you. Please read our return & Exchange Policy.

As is true for human beings and everything else Mother Nature provides, every stone is completely unique. This makes gemstone sourcing and pricing a complicated endeavor. In general, a Natural Gemstone’s price will depend on a couple of important factors like its color and origin, its weight and it’s shape. There is also a matter of availability and supply, so a stone that cost you a certain amount 2 years ago, may not be the same price anymore!